I purchased $1500 worth of PC components that turned out to be defective. I went to return them since the store has a 30 day no questions asked policy. I even explained all I did during 4 days of investigating the reason for the failures with Intel to prove without a doubt that the initial harware was faulty. The store employees agreed to replace the parts but the manager refused to do so for no apparent reason. I had to purchase again all new parts since they even refused for me to leave the defective parts there. This is not a legitimate way to treat customers. This store has ripped me for no reason that I can think of. Carl Fiorentino & Company, fix this kind of problem in your store or you will quickly lose a lot of customers.


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1. Written by Tom, on 17-10-2008 18:48

So... all $1500 worth of parts you bought were defective? All of them?

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