Not resolved

I purchased a $200 TAP program with my 40" Samsung LCD TV. I have been unable to get the TAP people to schedule a repair, or offer any sort of resolution after a week of calling them.

To make matters worse, COMP USA never even turned in my contract to the TAP Program so I had to provide proof of purchase of the television and the extended warranty. After that was done, I called them on a daily basis to schedule a repair or a replacement. Everytime that I called, they told me that they would contact me within a 24-48 hour period. If you read the fine print on the TAP pamphlet, it is written to pretty much release them from any sort of timely service.


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